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Better documentation on DNS entries required for Domain Mapping

As it is the case with a number of things surrounding domain mapping, there is rarely a right answer to the question of how to properly set DNS entries up. A number of factors play into making a final decision, and after one is made, we still need to present that info in a way that the end customer can understand and follow to add a mapped domain themselves.

There’s a lot that we can do to improve documentation on that front, including:

  • Having “whitelabel” tutorials written for the registrars most commonly used, in a way that our customers can simply use them as reference when writing their own tutorials for their end customers.
    • Namecheap
    • GoDaddy
    • Cloudflare
    • …and others
  • Go over the differences of recommending your end customers to use A records or CNAME records, detailing the advantages and disadvantages of each approach.

References:

  • https://community.wpultimo.com/c/ask/how-add-cname-in-zone-dns-ovh
Planned Category: Documentation Board: Knowledge Base Suggestions Juliana Dias Gomes shared this idea
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